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Contact & Support

Last updated: June 2026

We're here to help. Reach out through any of the channels below and we'll respond within 24 hours.

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Email

byiringirodigson@gmail.com

We respond within 24 hours

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Phone / WhatsApp

+250 786 602 770

Mon-Sat, 8AM - 8PM (CAT)

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Office

Kucyangarama, Ruhuha, Simbwa
Kabarore, Gatsibo
Eastern Province, Rwanda

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Company

RDX LTD
TIN: 155840892
Registered with RDB

Common Issues We Can Help With

Deposit not showing in your balance; withdrawal stuck or failed; account access or password issues; identity verification questions; transaction disputes; general questions about our platform.

When contacting support, please include your account email, transaction details (amount, date, currency), and any error messages. This helps us resolve your issue faster.

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